1. Are Greencraft Creations Bali products in stock?

Yes, our products are available and in stock.

2. Can I place a custom order?
Yes, we accept custom orders. You can contact us to discuss your needs and preferences.

3. Where is Greencraft Creations Bali located?
Our location is in Gianyar, Bali.

4. Can I visit the Greencraft studio?
Yes, you can visit our studio. Please contact us in advance to schedule an appointment.

5. Can I have custom engraving for quotes?
Yes, we offer custom engraving services for quotes. You can provide the text you would like engraved on your product.

6. Can products be wrapped as gifts?
Yes, our products can be wrapped as gifts. Please let us know if you would like this service when placing your order.

7. Does Greencraft Creations Bali offer bonus plants?
Yes, we offer a bonus plant for purchases over 100,000 IDR within Bali. This includes plants like pothos.

8. Can I purchase plants like pothos?
Yes, pothos and other plants are available for purchase from us.

9. Can a greeting card be added to the gift?
Yes, we can include a greeting card with your gift package.

10. What about shipping?
We use the iSeller platform, integrated with major shipping companies like JNE, Tiki, and others.

11. Is there a sameday delivery option?
Yes, we offer sameday delivery through GoSend.

12. How about package shipping?
For shipping packages within Bali, we offer free shipping for orders under 1 kg. For shipments outside Bali, we provide a shipping subsidy.

13. What payment methods are accepted?
We accept various payment methods for your convenience, including bank transfers, QRIS, debit cards, and Alfamart. 

We also accept payments through PayPal. We offer paylater options but do not recommend using them, as we believe in spending wisely and avoiding unnecessary purchases or financial burdens.

14. What about packaging?
We can provide premium packaging for an additional cost. However, we prioritize using recycled packaging to reduce the environmental impact of e-commerce packaging. One of the major contributors to waste is packaging, and we are committed to minimizing our environmental footprint in this way.

If you have further questions, please feel free to contact us.