Search

FAQ

Welcome to the Green Beginning FAQ page! Here, you'll find answers to the most common questions about our sales, products, and services. Whether you're curious about our indoor plant offerings, seeking details on our consultancy services for small businesses, or need information on our sales policies, we've got you covered. If you don't find the answer you're looking for, feel free to reach out to us directly. We're here to help you grow a greener, more sustainable future.

Sales





Products

Q1: Can I request specific types of plants not listed on your website?
A2: We are happy to accommodate special requests whenever possible. Please contact our customer service team with your specific needs, and we will do our best to source the plants you’re looking for.

Q2: Can I custom order wooden planters or propagation stations? A2: Yes, we offer custom orders for wooden planters and propagation stations. Please contact us with your specifications, and we’ll be happy to create something unique just for you.

Q3: Can I see your products in person? A3: Yes, you can visit our location in Bali to see our full range of products and get personalized advice from our knowledgeable staff by appointment, as we are primarily focusing on online sales. Service

Q1: What types of products do you offer online? A1: We offer a variety of products online, including a selection of indoor plants sourced from Bali, elegant candle holders made from teak, and propagation stations designed to help you connect with nature. Additionally, we provide tips on how to care for your indoor plants to ensure they thrive in your home.

Q2: How do you handle shipping and delivery? A2: We partner with multiple shipping companies to ensure your orders are delivered promptly and safely. In certain cases, we offer direct delivery to provide a more personalized service. You will receive tracking information once your order has been shipped, allowing you to monitor its progress.

Q3: Do you offer any guidance on how to care for indoor plants? A3: Yes, we provide indoor plant care tips on each plant purchase. Our aim is to help you keep your plants healthy and vibrant. You can also reach out to us for personalized advice if you have any specific questions or concerns about your plants.